At fc78, your privacy is not an afterthought โ it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
Six core principles that guide how fc78 handles your personal information
All data transmitted between your device and the fc78 platform is protected by industry-standard TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.
fc78 does not sell, rent, or trade your personal data to third-party marketers or advertisers. Your information is used solely to operate the platform, comply with regulations, and improve your gaming experience.
fc78 processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Your rights as a data subject are fully respected.
We collect only the data we genuinely need. Every piece of information fc78 holds about you has a specific, documented purpose. We do not collect data speculatively or beyond what is necessary to operate our services.
This Privacy Policy is written in plain, accessible English so every Filipino player can understand exactly how their data is handled. No hidden clauses, no vague language โ just clear, honest disclosure.
You have the right to access, correct, delete, and port your personal data held by fc78. You can also object to certain types of processing. We respond to all data subject requests within 15 business days.
Summary: This Privacy Policy describes how fc78 ("we," "us," "our") collects and processes personal data from players and visitors ("you") in connection with the fc78 online gaming platform at fc78.net. By registering an account or using our services, you acknowledge that you have read and understood this policy. Please read it carefully alongside our Terms & Conditions.
fc78 is an online gaming platform operating at fc78.net, offering casino games, slots, bingo, sports betting, and specialty titles to players in the Philippines. For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), fc78 acts as the personal information controller in respect of the personal data it collects from players and visitors.
Our registered business address and contact details are provided in Section 14 of this policy. fc78 is committed to complying with all applicable Philippine data protection laws and regulations, including those issued by the National Privacy Commission (NPC).
fc78 collects the following categories of personal data from players and visitors:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number | Account registration, age verification, KYC compliance, fraud prevention |
| Contact Data | Email address, mobile phone number, residential address, city, postal code | Account communication, withdrawal verification, customer support |
| Financial Data | Payment method details (GCash, PayMaya, bank account), transaction history, deposit/withdrawal records | Processing deposits and withdrawals, anti-money laundering compliance |
| Account Data | Username, password (hashed), account balance, bonus balance, wagering history | Platform access, game play, bonus management, account security |
| Technical Data | IP address, device type, browser type, operating system, session logs, cookies | Platform security, fraud detection, service optimization, analytics |
| Behavioral Data | Game preferences, betting patterns, login frequency, session duration, click behavior | Personalization, responsible gaming monitoring, product improvement |
| Communication Data | Live chat transcripts, email correspondence, support tickets, feedback submissions | Customer support, dispute resolution, service quality improvement |
| Verification Documents | Scanned copies of government ID, proof of address, selfie photos for identity verification | KYC compliance, age verification, withdrawal authorization |
Sensitive Personal Information: fc78 does not intentionally collect sensitive personal information as defined under Philippine law (e.g., race, ethnicity, religious beliefs, health data, criminal records) except where explicitly required by law or regulation. Government-issued ID numbers are collected solely for KYC and regulatory compliance purposes.
fc78 collects personal data through the following methods:
fc78 processes your personal data for the following purposes:
Under the Philippine Data Privacy Act, fc78 relies on the following legal bases to process your personal data:
Where we rely on consent as the legal basis, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.
fc78 does not sell your personal data to third parties. However, we may share your data with the following categories of recipients where necessary to operate the platform and comply with legal obligations:
All third-party service providers are contractually required to protect your personal data and use it only for the specific purposes for which it was disclosed. fc78 conducts due diligence on all third-party processors to ensure they maintain adequate data protection standards.
fc78 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that allow us to recognize you, remember your preferences, and analyze how you use the platform.
Types of cookies we use:
You can control cookie settings through your browser. Most browsers allow you to block or delete cookies, but doing so may affect your ability to use certain features of the fc78 platform. For more information on managing cookies, consult your browser's help documentation.
fc78 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specific retention periods vary by data type:
After the applicable retention period expires, personal data is securely deleted or anonymized so that it can no longer be associated with you.
fc78 implements industry-standard technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Your Responsibility: While fc78 takes extensive measures to protect your data, you are responsible for maintaining the confidentiality of your login credentials. Never share your password with anyone, and contact fc78 support immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by fc78:
To exercise any of these rights, please contact fc78's Data Protection Officer using the contact details provided in Section 14. We will respond to all requests within fifteen (15) business days. In some cases, we may require additional information to verify your identity before processing your request.
21+ Only: The fc78 platform is strictly for individuals aged 21 years and above. fc78 does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe your child has provided personal data to fc78, please contact us immediately using the details in Section 14. We will investigate and take appropriate action, including account closure and data deletion.
fc78 employs age verification measures at registration and before processing withdrawals to ensure compliance with the 21+ age requirement mandated by Philippine gaming regulations.
fc78 primarily stores and processes personal data within the Philippines. However, some third-party service providers (such as cloud hosting providers, payment processors, and analytics platforms) may be located outside the Philippines, which may result in cross-border data transfers.
Where personal data is transferred outside the Philippines, fc78 ensures that adequate safeguards are in place to protect your data, including:
By using the fc78 platform, you acknowledge and consent to the cross-border transfer of your personal data as described in this section, subject to the safeguards outlined above.
fc78 reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or business operations. Material changes will be communicated to players via email or a prominent notice on the fc78 platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this policy indicates when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how fc78 protects your personal data.
Your continued use of the fc78 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you may close your account by contacting customer support.
If you have any questions, concerns, or requests regarding this Privacy Policy or how fc78 processes your personal data, please contact our Data Protection Officer:
fc78 Data Protection Officer
Email: [email protected]
Subject Line: Data Privacy Inquiry
Response Time: Within 15 business days
For general customer support inquiries unrelated to data privacy, please contact:
fc78 Customer Support
Email: [email protected]
Live Chat: Available 24/7 via the fc78 platform
Response Time: Within 24 hours for email; immediate for live chat
To lodge a complaint with the Philippine data protection authority, contact:
National Privacy Commission (NPC)
Website: privacy.gov.ph
Email: [email protected]
Hotline: 1-8888 (select option for NPC)
Now that you understand how we protect your privacy, you're ready to experience the best online gaming in the Philippines. Join thousands of Filipino players who trust fc78 with their data and their entertainment.
SSL Encrypted ยท DPA Compliant ยท 21+ Only